Shipping policy
At DUALIPAWORLD, we prioritize prompt and reliable delivery to ensure your orders reach you on time. Below is a comprehensive overview of our shipping policies and procedures.
Free Shipping Offer
We are pleased to provide free shipping for all orders exceeding $79.90. This offer is available in over 200 countries worldwide, allowing our customers to enjoy seamless access to our merchandise.
Estimated Shipping Times
Delivery times may vary based on your location. Below are the estimated shipping durations with our insured international shipping service:
- United States: 9–25 business days
- Canada and Europe: 9–25 business days
- Australia and New Zealand: 9–25 business days
- East Asia: 9–25 business days
- Southeast Asia: 9–25 business days
- Middle East: 9–25 business days
- Mexico, Central America, and South America: 9–25 business days
Tracking Your Order
We provide tracking for all orders to give you peace of mind during the delivery process. Once your order has been processed, you will receive an email within 1–3 business days containing your tracking number.
You can track your order through our website or by visiting https://www.17track.net/en.
Package Delivery
If your tracking information shows that your package has been delivered but you cannot locate it:
- Check with your neighbors or building manager to see if it was delivered to a nearby address.
- If the package remains missing, contact us at service@www.dualipaworld.com for assistance.
Order Modifications and Address Changes
We understand that changes may arise after placing an order. Should you need to modify your order or update the shipping address, please contact our customer support team as soon as possible. While we strive to accommodate requests, changes may not be possible once the order has been processed for shipping.
Duty Fees
All orders are shipped duty-paid to every destination worldwide. If you receive a bill for import duties, kindly forward it to us, and we will cover the costs on your behalf.
Need Assistance?
For any questions or concerns regarding your order or our shipping process, feel free to reach out to us at service@www.dualipaworld.com. Our team is dedicated to providing exceptional service and ensuring your shopping experience with us is smooth and enjoyable.